Frequently Asked Questions
1 Getting Started
How do I start playing?
Register for a free account, choose your continent and team name, then you'll be assigned a bot team to manage. From there, you can customize your team identity, set up your lineup, and begin competing in leagues.
Is the game free to play?
Yes! CSM is completely free to play. Premium subscriptions are optional and provide quality-of-life benefits like unlimited nickname changes, analytics access, and exclusive badges — but they do not affect competitive balance.
Can I play on mobile?
CSM is a web-based game that works on any device with a modern browser. The interface is fully responsive and adapts to desktop, tablet, and mobile screens.
2 Gameplay & Mechanics
How does the match simulation work?
Matches are simulated server-side using a deterministic algorithm that considers player skill ratings, roles, fatigue, tactics, and map preferences. Results are generated in advance with timestamped events so you can watch them play out in real-time or fast-forward through completed matches.
What is the Major Championship?
The Major Championship is a cross-continent tournament system featuring 25 tournaments per season. Top teams from each tier and division compete in single-elimination brackets with prize pools scaled by tier.
How do promotions and relegations work?
At the end of each season, teams move between divisions based on their final standings. You can view the expected movements from the Promotion & Relegation page.
Can I change my team name?
Yes. Free accounts get one free team name change. Premium subscribers can change their team name unlimited times. Names must be unique across all teams and cannot contain profanity or trademarked content.
3 Economy & Transfers
How does the team economy work?
Your team earns income from sponsorships, merchandise sales, arena tier bonuses, and match results. Expenses include player wages, coach salaries, facility upkeep, and transfer fees. Managing your budget wisely is key to long-term success.
How do I sign new players?
Visit the Transfer Market to browse available players. You can place bids on players you want — if your bid meets or exceeds their asking price, the sale completes instantly. Players listed without a set price accept highest offers. You can also release your own players back to the market for 70% of their current value. Your team must have budget available for purchases, and you cannot exceed your roster limits (5 active + 2 bench).
4 Premium Features
What does Premium include?
Premium subscribers get unlimited nickname changes, unlimited role changes, full team analytics access with detailed stats and insights, exclusive badges, and priority support. Premium does not provide any competitive advantages — all players remain AI-controlled.
How much does Premium cost?
Premium is available as a monthly subscription ($4.99) or yearly subscription ($49.99, saving roughly 17%). Payments are processed securely through third-party providers.
5 Account & Support
What happens if I delete my account?
Deleting your account reverts your team to bot control. Your matches, history, and statistics are preserved as part of the shared game world. Premium access is lost immediately. This action cannot be undone.
How do I report a bug?
Use the "Report Bug" feature accessible from the footer of every page. Include screenshots when possible and describe the steps to reproduce the issue. Bug reports are typically reviewed in the next update cycle.
How do I contact support?
Email us at [email protected]. We aim to respond to all inquiries within 48 hours.